Soft washing uses low‐pressure water combined with biodegradable cleaning solutions to safely remove algae, mold, mildew and dirt from roofs, siding and other delicate surfaces. Pressure washing uses high‐pressure water to blast away grime — ideal for concrete and hard surfaces but not always safe for shingles or vinyl siding.
Yes. We tailor our soft washing method for local homes — we use low pressure and safe cleaning agents designed for asphalt shingles, wood, vinyl, stucco and other materials common in Iredell & Mecklenburg counties. The gentler process helps prevent damage while achieving a deep clean.
For many homes around Lake Norman and the greater Charlotte area, we recommend soft washing every 2-3 years, or more often if the property is heavily shaded, surrounded by trees, or shows visible moss/algae growth. Regular maintenance keeps your exterior looking fresh and prevents long‐term buildup.
Yes — when properly done. Our trained technicians apply the correct cleaning solution, allow dwell time, then rinse thoroughly. We’ve found this combination effectively removes visible growth and helps prevent reoccurrence for a longer period compared to high‐pressure alone.
Absolutely. Proper soft washing is safe for painted wood, vinyl siding, stucco, and other surfaces — we calibrate our equipment and chemical mix to protect finishes while delivering a deep clean.
Yes. We choose environmentally safe, biodegradable cleaning agents and take care to shield plants and landscaping during our process — this means you can rest easy about safety for your yard and family.
While results vary depending on conditions (shade, moisture, surrounding vegetation, etc.), many of our customers around Mooresville, Cornelius and Davidson report their property stays cleaner for 2-3 years. We provide maintenance tips to extend the effect.
Pressure washing is best for hard surfaces like driveways, patios, pool decks, concrete or pavers — surfaces that can handle the higher force without risk. If you have soft materials (roof shingles, siding) or delicate finishes, soft washing is usually preferable.
We regularly pressure wash driveways, sidewalks, patios, pool decks, paver surfaces and commercial exterior hard-surfaces in Mooresville, Huntersville, Cornelius and Charlotte, NC. We assess each surface to choose the right pressure and method.
Yes — improper pressure or technique can cause damage (etching, joint removal, surface degradation). Our technicians use calibrated equipment and the correct nozzles to clean concrete and pavers safely and effectively.
Drying times vary by surface, material and weather conditions. For soft‐washed siding or roof surfaces, expect a few hours to fully drip dry. For hard surfaces (like concrete) cleaned by pressure, they typically dry in 1-6 hours depending on sun and air. We’ll provide guidance at time of service.
You do not necessarily need to be home, but we ask for access to the property and ask that someone be available via phone if needed. We’ll coordinate with you about scheduling and any pre‐work preparation.
We proudly serve residential and commercial clients in Mooresville, Huntersville, Cornelius, Davidson, Charlotte and surrounding areas in Iredell and Mecklenburg counties.
Call or text us at (980) 447-5083 or use our online contact form on our website. We’ll schedule a convenient time, evaluate your property, and provide a no-obligation quote.
Yes. We serve both residential homes and commercial properties (e.g., storefronts, HOAs, multi-unit buildings) across the Lake Norman and Charlotte regions.
Yes. We are a locally-owned and operated company committed to professional standards, safety and insurance compliance for all our exterior cleaning jobs.
We accept common payment methods (credit/debit cards, checks, online payment) — and we’ll walk you through payment options when providing your estimate.
Weather can affect exterior cleaning (especially for soft washing where dwell time is important). If rain is forecasted, we’ll coordinate with you to reschedule for optimal conditions. We aim to avoid diluted cleaning solution or incomplete drying caused by rain.
Flat concrete cleaning (driveways,walkways,Porches,pool patios,decks) Exterior of residential homes from 1 to 3 stories (vinyl,brick and morter), Fences,decks,gutters,Dryer vent cleaning
Yes
Mooresville/Lake Norman its surrounding areas and Charlotte,NC.
Yes, We are a NC registered business and I carry General liability insurance. I’m also a google verified business for added customer security.
Jems has been in this business for many years starting in Miami,Florida and has a vast knowledge of industry practices and product solutions used throughout the professional exterior washing industry.
YES, Free online quotes are always available including in person if requested.
Starts with receiving a call, text or email. Customer advises of service needed and i return a quote for the services inquired by gathering property information.
All major Credit Cards, Personal checks made out to Jems Exterior Services LLC. , Cash , Venmo and Cash App.
All work is guaranteed to please and backed additionally by google for added customer peace of mind.
Website, Email, Call or text.
You can expect Jems to advise you 30 minutes prior to arrival that we are in route, Upon arrival you will be greeted by a professional team that will advise you of the work about to be performed, ask for permission to upload before and after pictures of our work on your home on our social media sites, advise you of measures we will take to safeguard your property from damage and how we will perform these tasks safely, advise you work has been completed and invite you to do a walkthrough to make sure we have met or exceeded your expectations prior to leaving.
By Staying abreast of new technology advancements, eco-friendly products, maintain professional power and soft washing equipment related to the exterior cleaning industry and by attending related training and conferences. Employee(s) are OSHA 30 trained by the owner who is osha 30 trained and was a former osha construction trainer.
Pre task plan, Always wear proper PPE, Place safety devises to advise pedestrians of possible trip and noise hazards from our equipment. Always advise customers of any hidden hazards found on their property and have them eliminated prior to start of work.
Yes, they can be found on google, jems website,social media and nextdoor.
We are a locally owned and operated company committed to working safely, delivering quality workmanship at an affordable price with extraordinary customer service. Jems offers year round specials to new customers, Teachers and Seniors year round (with proof)and not just seasonally!